Terms and conditions

 

This document is an electronic record in terms of Information Technology Act, 2000 and rules made there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

 

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of www.hindupurohit.com website.

 

The domain name ‘www.hindupurohit.com (hereinafter referred to as "Website") is owned and operated by Sri Kollur seva Charitable trust ,registred under Indian registration act with registered office at R15. Ram Nagar, Pappanamcode, Trivandrum-kerala 695018

 

The Company offers this Website, including all information, tools and services available from this Website to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

 

TERMS OF USE

“User”, “You/you”, “Your/your” means any person who browses, accesses or uses the Website;

 

“Use” or “Using” means to browse, access, view, copy, availing Services or other benefit from using the Website;

 

“Customer” mean You who has obtained or willing to obtain the Services from the Website.

 

“Services” means to provide online and conventional facilities for prayers, rituals, religious celebrations, all other kinds of worship or worship related services, expressions of faith, independently and in co-ordination with all kinds of religious organizations and institutions

To Produce, design, source, trade and represent products and services related to all the above objectives including but not limited to religious artifacts, instruments and materials required for religious rites and rituals, consumable products for religious rites and rituals, religious, spiritual and related content on digital media and in non-digital formats like books, leaflets, posters, calendars, etc. (printed, embossed, painted, hand-written, etc.) jewelry made from all kinds of metals, alloys and non-metallic materials with and without embellishment by precious and semi-precious gemstones, fabrics and garments related to religious rituals and practices, containers for storage and transport of consumption materials for religious rites, rituals and practices, and all other kinds of products and services used in the expression of religious faith and spiritual practices.

 

Products and services related to religious travel and tourism, domestic and international, including hospitality, lodging and boarding services, packaged/conducted tour services, guide services, translation and interpretation services, immigration and customs process support services, and travel-related healthcare and insurance services, save and except where such services may be restricted by statute or regulation.

 

Training and other human resource development activities in support of all above activities, including but not limited to training for conducting religious rites and rituals, training for assisting, counseling, guiding and supporting consumers of religious and spiritual services, training for consulting and advisory services for all kinds of religion, spirituality and faith based product and service organizations, training for creating and/or using digital/technology-enabled processes, and recruitment and placement services related to all above objectives.

 

Providing  facility to make online and offline payments for availing the above mentioned services.

 

“Service Provider” means, including but not limited to, any person, institution, firm, association, us and any other related party, who provides support in completion or facilitation of the Services provided by the Company.

 

“Website” means www.hindupurohit.com

 

“We”, “Company”, “us” and “our” means sri Kollur seva charitable trust  and its affiliates, officers, employees, agents, partners and licensors.

 

WEBSITE USE

Your use of the Website and Services and tools on the Website and any transactions made through the Website are governed by the following terms and conditions ("Terms of Use" or “Terms” or “TOU”) as applicable to the Website including Privacy Policy, Terms and Conditions and any other applicable policies which are incorporated herein by way of reference or available by hyperlink on the Website. Mere use of the Website, shall be construed as Your intent to contract with us and shall constitute Your binding obligations, with us.

 

User agrees to have read, understood and conveys acceptance that he User shall be bound by the Terms of Use every time the User uses the Website. The User understands that it is responsibility to check the Terms of Use carefully before accessing or using or transacting on our Website. We reserve the right, at our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to you. Any such modifications would be effective immediately. It shall be your responsibility to review these Terms of Use periodically for any updates/changes. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. Your continued use of the Website following the posting of changes will mean that you accept and agree to the revisions. As long as you comply with these Terms of Use, We grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website. You are allowed to Use Website at your own risk. User acknowledges and understands that User has discretion not to use the Website. By impliedly or expressly accepting these Terms of use.

 

AVAILING OF SERVICES

Subject to acceptance of the Terms, the Company allows you to avail all Services offered on Website. Customer reserves the right to select the type of Services as displayed on its Website. The Company reserves the right to prevent you from using the Website and the Service (or any part of them) and to prevent you from making any transaction on the Website.

 

The Information provided by you while availing the Services on the Website is subject to Privacy Policy of the Company displayed on the Website.

 

The Company reserves the right to store, evaluate, analyze, verify, and authenticate the information and data provided by the User. You are required to fill you data accurately and precisely while filing the information for placing order for Services.

 

The Company reserves the right in its sole discretion to accept/refuse /reject registration or acceptance of order for any Services without obligation of explanation.

 

In case of some Services, you can choose the temples (from the list provided on the Website). However, we do not give any guarantee that the Services will be performed on the date chosen or provided by you, as each temple will or might have its own calendar of events. In case the Services are Festivals of performed on the specific date due to any unavoidable reasons including but not limited to Fest ceremonies when the temples are not available for Poojas, then the Services may be performed on any other suitable date.

 

We shall strive with all reasonable efforts to provide the required Services as given on the Website. You can place the order for the displayed type of Services at a price as shown or provided on Website. You need to place an order by making payment through available or provided payment modes. Prices listed on the Website are in Indian Rupees unless specified and are subject to change from time to time. On selecting mode for receipt of Prasadam you will get the Prasadam. The Company shall not be held liable for any delay/ non-delivery of the Pooja prasadam due to any reason.

 

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this Website meet your specific requirements.

 

The Service booking cost covers all administration, co-ordination, courier, delivery charges, networking and any other associated costs necessary for the fulfillment of the respective Services to be rendered.

 

Pricing on any Services as is reflected on the Website may due to some technical issue, typographical error or product information published on the Website may be incorrectly reflected and in such an event, Company reserves the right to cancel any such Services requested and refund the amount received from the User.

 

DATA SECURITY AND OWNERSHIP

You agree and undertake not to reverse engineer, modify copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any product, service or feature, information, software obtained from the Website. It is clarified that unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modification of data and information within the content of the Website is not permitted.

 

All materials on this Website, including but not limited to images, software, text, icons and such like (the “Content”), are protected by copyright under the copyright laws. You cannot use the Content, except as specified herein. Any modification of the materials or use of the materials published on the Website for any other purpose, other than as prescribed, shall result in violation of Company's copyright and other proprietary rights by you and shall render you liable for civil, criminal or other legal proceedings. You agree to follow all instructions on this Website limiting the way you may use the Content.

 

There are a number of proprietary logos, service marks, brand names, trade names and trademarks found on this Website whether owned/used by Service Provider or otherwise. By displaying them on this Website, Service Provider is not granting you any license to utilize those proprietary logos, service marks, or trademarks. Any unauthorized use of the Content may violate copyright laws, trademark laws, the laws of privacy and publicity, and civil and criminal statutes.

 

Except as otherwise indicated on this Website and except for the logos, trademarks, service marks, brand names and trade names of other companies that are displayed on this Website, all trademarks, logos, brand name, copyright, service marks and trade name associated with our Company are the sole and exclusive property of the Company.

 

ONLINE PAYMENT

User understands and acknowledges:

 

  1. That Company, undertakes utmost care to provide secure payment system, however, it is susceptible to hacking, virus attacks, malfunction.

 

  1. That the User shall provide accurate payment details to the secure payment system for making purchase on the Website.

 

  1. The information provided by User will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order.

 

  1. The Company expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of User’s credit/ debit card.

 

  1. That the User undertakes all payments subject to own risk and volition.

 

  1. The Company shall not be liable for any loss or damage occurred to User arising directly or indirectly due to the decline of authorization for any transaction malfunction, errors and/or unscrupulous activities.

 

We shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly due to the decline of authorization for any Transaction, on Account of the Cardholder having exceeded The preset limit.

HOW  IT WORKS

Poojas At temple

                        Ordering is the first thing that you do, that enables us to do your Pooja. As soon as you order, you receive an Order Confirmation Mail from us. Which includes following:    

  1. i) Your name
  2. ii) Temple Name

 iii) Deity Name

  1. iv) Pooja in the name of
  2. v) Pooja Date
  3. vi) Shipping Address

 vii) Billing Address

viii)Total Cost   

 

Performance of Pooja:      

                We will send a Telegraphic message in detail to authorized Representative of Hindupurohit.com the particular temple. This will enable the representative to do the Pooja at particular temple on a particular date.    

 

        After Performing Pooja:   

                The Pooja is done in the temple on your behalf, after the confirmation of performance of the Pooja, we will send you another mail. The mail states that your Pooja has been performed as required by you. On seeing this mail, you can be assured that you will soon receive the Prasadam from us.   

        Shipping of the Prasadam:

                We will send the Prasadam by registered post. Normally, you will receive the Prasadam of Pooja within 15-18 days (Next day of Pooja Date). To ensure safe delivery, your Prasadam will be carefully packed and send.  

                If you have taken the option of sending the Prasadam through  Courier ?       

                The Prasadam is sent to you through reputed courier services with tracking features. Normally, you should receive the Prasadam of Pooja within 5-7 days ((from next working day of the Puja date). To ensure safe delivery, your Prasadam will be carefully packed and send

 

                Confirmation of receipt of Prasadam:

                This will be a end of the circle, ie. as soon as the receipt of the Prasadam the you have to send the confirmation, that you have received the Prasadam from Hindupurohit.com     

Poojas At Yagasala

 

                Ordering: 

                Ordering is the first thing that you do, that enables us to do your Pooja. On requested date and time.     

 

                Confirmation mail:    

                As soon as you order, you will receive an Order Confirmation Mail from us.

which includes :

  1. i) Your name
  2. ii) Purpose of the pooja

iii) Pooja in the name of

  1. iv) Pooja date
  2. v) Shipping address
  3. vi) Billing address

vii)Total cost    

 

 

We undertake delivery of only non-perishable goods or products. In the event, Company shall not be liable or responsible for the change in the quality of such non-perishable goods or products due to delayed shipment.

 

The PRASADAM  shall be shipped  within 5 days an date of Puja.

 

 

CANCELLATIONS AND REFUNDS

Any order placed through the Website for availing any of the Services offered by the Website shall not be cancelled either through the Website or through phone policy.

An exceptional circumstance like death or any valuable issue company will consider changing of Puja date for a future date,with proper communication from user.

Orders once placed through the Website or any other platform may not be cancelled or refunded. Under, wherein the Company fails to deliver the prasadam to the User, within 90 days, the Website will refund the entire amount charged from the User. Such amount shall be refunded back to your bank account or to any such medium, which was used for the particular tran

ANNADHANAM